The 4R Hiring Kit for orthodontic practices

4RStop rehiring the same seat.

Your kit is ready. 16 ortho roles, each with the 4R, six interview questions, a 90-day training plan and a job post. Start with the seat you have filled the most times.

Download all 16 roles Pick a role

Why the last hire didn’t stick

Most job posts describe a title and stop. So you hire someone who interviews great, and 60 days later you find out they can’t do the job. The 4R defines all four, so you hire for results.

R1RoleWhy the seat exists and who it works with.
R2ResponsibilitiesWhat they own, grouped the way the day actually runs.
R3ResultsWhat great looks like at 90 days, and how you measure it.
R4RequirementsSkills, qualifications and attributes. Who should apply, and who shouldn’t.

Use it on your next hire

Three moves. You can make all three before you post your next job.

Pick the seat that keeps turning overScheduling, treatment coordinator and office manager touch every new patient. Start there.
Post the results, not the titlePut R3 in the job post. Candidates who can’t hit those numbers screen themselves out.
Ask every candidate the same six questionsScore the answers, not the personality. You’ll stop hiring C+ players who interview like A players.

All 16 roles

Every role comes as a designed PDF and an editable Word doc. Fill in the brackets and it is ready to post.

Scheduling Coordinator

Help patients stay on track, one appointment at a time.

Front office

R1 Role

As Scheduling Coordinator at [Practice Name], you are a front office team member and a welcoming first contact for patients and families. You report to the Office Manager and work closely with the clinical team and Treatment Coordinator to coordinate visits from the first consultation through retainers. You keep appointments accurate, communicate next steps clearly, and help families navigate scheduling changes without losing sight of the doctor's treatment timing. This seat exists to make care easier to access while keeping the daily schedule workable for patients and the team.

R3 Results at 90 days

Accurate Orthodontic Appointment Booking. Appointments match the prescribed visit type, duration, and scheduling instructions so the clinical team can prepare appropriately.
Timely New Patient Responses. New consultation inquiries receive a documented response within the practice's agreed response window.
Consistent Next Visit Scheduling. Patients leave with their next prescribed visit scheduled or a documented follow-up plan when an appointment cannot be booked.
Reliable Pending List Follow-Up. Patients awaiting consultations or treatment visits receive timely outreach so scheduling needs do not disappear from view.
Appropriate Schedule Gap Recovery. Eligible cancellations are offered to suitable patients without overriding appointment templates or clinical timing instructions.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

New Patient Coordinator

Help new patients take their first confident step.

Front office

R1 Role

As New Patient Coordinator at [Practice Name], you are the front office contact who guides prospective patients and families from their first inquiry through their consultation and handoff to treatment. You report to the Office Manager and work closely with the treatment coordinator, doctor, clinical team, and scheduling team. You help families understand what to expect, keep new patient information organized, and make the next step clear without pressuring anyone to start treatment. This seat exists to turn inquiries into well-prepared consultations and keep interested families from getting lost in follow-up.

R3 Results at 90 days

Timely New Patient Responses. New patient inquiries receive a documented response within the practice's agreed response window.
More Inquiries Become Consults. Families who inquire about orthodontic care receive clear information and a practical opportunity to schedule a consultation.
Prepared Patients Attend Consults. Scheduled families arrive knowing what to expect, with the required intake information ready for the team.
Consistent Pending List Follow-Up. Every patient awaiting a decision or next appointment has a documented status, owner, and next action without unwanted pressure.
Reliable Treatment Start Handoffs. Patients choosing treatment reach the appropriate teammate with their approved next appointment and required administrative steps documented.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Treatment Coordinator

Help patients move from consultation to confident treatment decisions.

Front office

R1 Role

As Treatment Coordinator at [Practice Name], you help patients and families understand the orthodontist's recommended treatment and their options for getting started. You are part of the front office, report to the Office Manager, and work closely with the orthodontist, clinical team, scheduling team, and financial team. You guide patients through consultations, financial arrangements, and the handoff to treatment while keeping records and follow-up organized. This seat exists to make treatment decisions clear and comfortable, without pressure or unanswered questions.

R3 Results at 90 days

Clear Consultation Next Steps. Patients leave consultations with the doctor's recommendation, financial options, and an agreed next step documented.
Informed Treatment Acceptance. Patients recommended for treatment make informed decisions, with acceptance and reasons for deferring recorded without pressure.
Timely Pending Patient Follow-Up. Patients on the pending list receive the agreed follow-up without repeated or unwanted outreach.
Complete Treatment Start Handoffs. Scheduled starts have the required records, agreements, financial arrangements, and clinical handoff ready before the appointment.
Reliable Accepted Case Starts. Patients who accept treatment reach their planned start appointment or have a documented reason and revised next step.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Financial Coordinator

Help families understand costs and keep accounts on track.

Front office

R1 Role

As Financial Coordinator at [Practice Name], you help patients and families understand their orthodontic costs and manage payments throughout treatment. You are part of the front office team and report to the Office Manager. You work closely with the Treatment Coordinator, Scheduling Coordinator, clinical team, and insurance contacts to keep treatment agreements, benefits estimates, and patient accounts accurate. This seat exists to make financial conversations clear and respectful while keeping collections and account follow-up on track.

R3 Results at 90 days

Clear Financial Agreements. Families begin orthodontic treatment with documented fees, payment terms, and an understanding of estimated insurance benefits.
Accurate Patient Account Records. Patient charges, payments, approved adjustments, and account notes match the supporting records.
Consistent Patient Collections. Patient payments stay on the agreed schedule through timely posting and respectful follow-up on missed payments.
Timely Insurance Follow-Up. Orthodontic claims and expected insurance installments receive documented follow-up until payment or resolution.
Reliable Financial Handoffs. The team has clear financial next steps for pending consults, planned starts, and active treatment accounts.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Insurance Coordinator

Clear insurance answers, accurate claims, fewer payment surprises.

Front office

R1 Role

As Insurance Coordinator at [Practice Name], you are the front office team's point person for orthodontic benefits, claims, and insurance follow-up. You report to the Office Manager and work closely with the treatment coordinator, scheduling team, and clinical team to connect treatment plans with accurate insurance information. Your role exists to help families understand estimated coverage, keep insurance payments moving, and identify problems before they become surprises.

R3 Results at 90 days

Benefits Ready Before Consults. Orthodontic benefits and unresolved coverage questions are documented before scheduled consults so the team can discuss estimates accurately.
Accurate Claims Sent Promptly. Initial and continuation claims reach payers with the correct treatment information and required documentation.
Overdue Insurance Gets Follow-Up. Unpaid claims and missed installments have documented next steps before they become long-standing balances.
Payments Match Account Records. Insurance payments are posted accurately and discrepancies are identified for review rather than left unexplained.
Families Understand Coverage Estimates. Families receive clear explanations of estimated benefits, limitations, and changes that may affect their responsibility.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Patient Care Coordinator (Front Desk)

A steady welcome and a schedule that works.

Front office

R1 Role

As Patient Care Coordinator (Front Desk) at [Practice Name], you are the first voice patients hear and the first person families meet. You work on the front office team, report to the Office Manager, and coordinate with the treatment coordinator and clinical team. You help patients move from their first consult through active treatment and retainer visits by keeping appointments, information, and follow-up organized. Your seat exists to make getting care easier for families while keeping the practice's daily schedule on track.

R3 Results at 90 days

Patients Feel Welcomed and Informed. Patients and guardians receive a respectful welcome, clear next steps, and timely updates when visits run behind.
Accurate Appointment Scheduling. Appointments match the prescribed visit type, template, and clinical availability so avoidable booking errors do not disrupt care.
Consistent Pending List Follow-Up. Patients awaiting consults or overdue for treatment and retainer visits receive documented outreach and a clear next action.
Complete and Accurate Records. Patient charts contain current administrative information, required forms, and clear notes before scheduled visits.
Reliable Front Desk Payment Handling. Authorized payments are posted accurately, receipts are provided, and discrepancies are escalated before daily close.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Orthodontic Office Manager

Keep the team aligned and patient care moving.

Leadership

R1 Role

As Orthodontic Office Manager at [Practice Name], you lead daily operations so patients receive organized, welcoming care from their first consult through retainers. You serve on the Leadership team and report to the Owner Doctor, turning practice priorities into clear routines, staffing plans, and follow-through. You work closely with the clinical lead, treatment coordinator, scheduling team, and financial team to keep patient flow, communication, and accounts on track. You own operational decisions within the doctor's direction, freeing the doctor to focus on clinical care while keeping treatment decisions with the doctor.

R3 Results at 90 days

Reliable Appointment Flow. The team follows the approved appointment template and reduces avoidable delays across consults, treatment visits, and retention checks.
Consistent Pending Patient Follow-Up. Patients on the pending list receive timely, helpful follow-up with a clear next step and no pressure to begin treatment.
Accurate Payment Follow-Up. Payments are reconciled and overdue accounts receive consistent follow-up under the practice's approved financial policies.
Accountable and Prepared Team. Team members understand their responsibilities and receive the training and coaching needed to carry them out.
Resolved Patient Service Concerns. Patient and guardian concerns receive a clear response, an assigned owner, and follow-through to an agreed resolution.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Chief Operating Officer (COO)

Keep operations accountable so doctors can focus on care.

Leadership

R1 Role

As Chief Operating Officer at [Practice Name], you serve on the Leadership team and report to the Owner Doctor. You lead daily operations through the practice manager and department leads, connecting the front desk, treatment coordination, clinical support, and financial teams. You turn the doctor's goals into clear budgets, staffing plans, operating standards, and measurable improvements across the orthodontic patient journey. This seat exists to build a dependable practice that supports patients and team members while keeping clinical decisions with the Owner Doctor.

R3 Results at 90 days

Reliable Appointment Flow. Scheduling templates and staffing coverage support timely orthodontic visits without routinely overrunning the doctor's planned capacity.
Consistent Consult Follow Through. Families leave consults with clear next steps, and the pending list receives timely, documented follow-up that supports informed treatment starts.
Controlled Operating Costs. The practice meets its approved operating budget while addressing overdue balances and protecting the resources needed for patient care.
Accountable Department Leadership. Department leads consistently complete agreed priorities and maintain training coverage for essential orthodontic workflows.
Dependable Patient Issue Resolution. Patient concerns receive clear ownership, timely resolution, and process changes when the same problem keeps recurring.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Clinical Coordinator

Keep clinical care organized and patients moving comfortably.

Clinical

R1 Role

The Clinical Coordinator keeps the Clinical team at [Practice Name] prepared, organized, and aligned with the orthodontist's treatment plans. Reporting to the Office Manager, you coordinate daily chair assignments, support clinical assistants, and work with the scheduling and treatment coordinators to connect consults, treatment visits, and follow-up care. You help patients and families understand doctor-approved instructions while keeping records, supplies, and clinical handoffs complete. This seat exists to support safe, consistent care and a manageable patient flow without rushing patients or making treatment decisions reserved for the doctor.

R3 Results at 90 days

Predictable Clinical Visit Flow. Clinical visits begin within the practice's agreed timing window, with delays communicated rather than hidden or resolved by rushing care.
Complete Clinical Visit Documentation. Clinical records contain the required procedure details, doctor instructions, and next-visit information before patient checkout.
Patients Understand Home Care. Patients and caregivers can explain the doctor-approved home-care instructions relevant to their braces, aligners, elastics, or retainers.
Appointments Ready Before Arrival. Required records, appliances, aligners, retainers, and supplies are ready before the corresponding visit.
Verified Clinical Safety Checks. Required sterilization, infection prevention, and equipment checks are completed, with exceptions escalated before affected instruments or equipment are used.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Registered Orthodontic Assistant

Keep orthodontic care safe, organized, and patient focused.

Clinical

R1 Role

As the Registered Orthodontic Assistant at [Practice Name], you help patients feel comfortable and prepared from their first records appointment through retention. You are part of the Clinical team, report to the Clinical Coordinator, and work closely with the orthodontist, treatment coordinator, and scheduling team. You prepare for visits, assist with treatment, document care, and explain the orthodontist's instructions so patients know what comes next. You perform clinical tasks only within your training and permitted scope, under the required supervision and the orthodontist's direction.

R3 Results at 90 days

Patients Understand Their Care. Patients and caregivers leave knowing the prescribed home-care steps, appliance instructions, and next appointment needs.
Visits Are Clinically Ready. Assigned chairs have the correct records, instruments, materials, and appliances ready before treatment begins.
Safe Clinical Work Habits. Clinical work consistently follows required safety checks, infection prevention protocols, and delegated-task boundaries.
Complete Same-Day Clinical Records. Assigned visit notes accurately capture care provided, patient instructions, and the orthodontist's next-visit plan before the end of the day.
Clear Next-Visit Handoffs. Scheduling receives the prescribed visit type, appointment length, and unresolved clinical needs before the patient leaves.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Download PDF Editable Word doc

[Practice Name] is hiring a Registered Orthodontic Assistant

A first set of braces can bring plenty of questions, and you can help make the visit feel less intimidating. Join the Clinical team at [Practice Name], reporting to our Clinical Coordinator, to support safe orthodontic care with clear explanations and a little well-timed humor.

You're a fit if:
– You help nervous patients feel heard, whether they are starting braces or picking up retainers.
– You notice the missing instrument before the patient sits down and speak up when something needs attention.
– You take safety seriously and ask for help when a task is outside your training or permitted scope.
– You welcome coaching, own mistakes, and help teammates without waiting to be asked.
– You enjoy a shared laugh, but never at a patient's expense.

What you'll do:
– Prepare chairs and assist the orthodontist with bonds, adjustments, debonds, and aligner or retainer visits within your authorized duties.
– Capture assigned orthodontic records when authorized and document each visit accurately.
– Teach patients the orthodontist's home-care instructions and check that they understand.
– Keep instruments and chairs ready, flag delays, and give scheduling a clear plan for the next visit.

What we offer:
– Pay: [pay range].
– Benefits: [benefits].
– Schedule and location: [schedule] at [location].
– Training and support: a 90-day onboarding plan with the Clinical Coordinator and [continuing education support].

Send your resume and a short introduction through [how to apply], including any license, certification or registration your state requires for this role.

Reports to: Clinical Coordinator

Orthodontic Assistant (Entry Level, Will Train)

Help patients feel comfortable and keep clinical care moving.

Clinical

R1 Role

As an entry-level Orthodontic Assistant at [Practice Name], you help patients feel comfortable and support safe, organized orthodontic visits while learning clinical skills on the job. You are part of the Clinical team, report to the Clinical Coordinator, and work closely with the orthodontist, experienced assistants, and front-office team. This seat exists to keep treatment areas ready, support the doctor during care, and help patients understand their next steps. You perform clinical tasks only after training and competency approval, within your authorized scope and under the required supervision.

R3 Results at 90 days

Patients Understand Their Next Steps. Patients and guardians leave with a clear understanding of the doctor-approved home-care instructions and next visit needs.
Treatment Areas Stay Ready. Assigned chairs and procedure trays are prepared for scheduled orthodontic visits without avoidable missing supplies.
Safety Procedures Are Followed. Infection-control steps, instrument processing, and safety documentation follow approved protocols, with concerns reported promptly.
Clinical Handoffs Are Accurate. Assigned chart entries and scheduling handoffs accurately reflect the orthodontist's instructions for each visit.
Approved Skills Build Steadily. You demonstrate assigned entry-level skills reliably and ask for help before attempting unfamiliar or unauthorized tasks.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Download PDF Editable Word doc

[Practice Name] is hiring an Orthodontic Assistant, Entry Level, Will Train

You do not need to know a bracket from a buccal tube on day one, we will help you learn. At [Practice Name], you will join our Clinical team, report to the Clinical Coordinator, and help make orthodontic visits feel more comfortable and organized.

You're a fit if:
– You like helping people, including the patient who is a little nervous about getting braces.
– You ask questions, take notes, and are willing to practice a new skill more than once.
– You notice details and follow safety steps even when the day gets busy.
– You enjoy a little laughter while keeping patient care professional.
– You show up for your teammates and speak up when you need help.

What you'll do:
– Learn to prepare treatment areas and trays for bonds, adjustments, debonds, and retainer visits.
– Support the orthodontist with approved chairside tasks after training, competency sign-off, and authorization, with required supervision.
– Help patients understand doctor-approved braces, aligner, and retainer care instructions.
– Keep instruments, supplies, records, and clinical handoffs organized using the practice's safety and documentation procedures.

What we offer:
– Pay: [pay range].
– Benefits: [benefits].
– Schedule and location: [schedule] at [location].
– Structured training with the Clinical Coordinator, including a 90-day learning plan and regular feedback.

Apply through [how to apply] with your resume and a short introduction telling us why you would enjoy helping orthodontic patients.

Reports to: Clinical Coordinator

Records and Imaging Technician

Clear records help the doctor plan confident care.

Clinical

R1 Role

As the Records and Imaging Technician at [Practice Name], you help patients feel comfortable while capturing the records the orthodontist needs to plan and monitor treatment. You are part of the Clinical team and report to the Clinical Coordinator, working closely with the orthodontist, clinical assistants, Treatment Coordinator, and scheduling team. This seat exists to keep photos, scans, and prescribed radiographs accurate, organized, and ready for consults and treatment visits. You follow the doctor's orders and practice protocols, work within your authorized scope, and leave diagnosis and treatment decisions to the orthodontist.

R3 Results at 90 days

Complete Records for Review. Required records are complete, correctly labeled, and available when the orthodontist needs them for the planned visit.
Consistent Technical Image Quality. Photos, scans, and prescribed radiographs meet the doctor's technical criteria without avoidable repeat capture.
Comfortable and Informed Patients. Patients understand the records process and receive calm, respectful support tailored to their needs.
Reliable Clinical Handoffs. Records move to the next team member on time, with missing items and barriers clearly communicated.
Safe and Accurate Records. Record handling and imaging follow patient identification, authorization, privacy, and infection prevention protocols.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Download PDF Editable Word doc

[Practice Name] is hiring a Records and Imaging Technician

A great patient photo takes more than asking someone to say cheese. At [Practice Name], you'll help patients feel at ease while capturing the photos, scans, and prescribed images our orthodontist uses to plan and follow their care.

You're a fit if:
– You enjoy helping kids, teens, and adults feel comfortable, even when the camera or scanner feels unfamiliar.
– You notice the missing photo, unclear scan, or mislabeled file before it becomes someone else's puzzle.
– You like a friendly team and can share a laugh while keeping patient care professional.
– You ask questions, welcome coaching, and speak up when something needs a second look.
– You can adapt to a busy clinical day without skipping the checks that keep patients safe.

What you'll do:
– Capture orthodontic photos and scans, plus prescribed radiographs when trained and authorized.
– Prepare accurate, organized records for consults, progress visits, debonds, aligners, and retainers.
– Help patients through each step and coordinate handoffs with the clinical and treatment coordination teams.
– Keep equipment ready, follow infection prevention protocols, and report to the Clinical Coordinator.

What we offer:
– Pay: [pay range].
– Benefits: [benefits].
– Schedule and location: [schedule] at [location].
– Training and development: [training and development details], with guidance from the Clinical Coordinator.

Send your resume and a brief introduction through [how to apply], and tell us how you help people feel comfortable while getting the details right.

Reports to: Clinical Coordinator

Sterilization Technician

Safe instruments keep orthodontic care moving.

Clinical

R1 Role

As the Sterilization Technician at [Practice Name], you keep orthodontic instruments safely processed, organized, and ready for patient care. You are part of the Clinical team and report to the Clinical Coordinator, working closely with clinical assistants and the doctor. This seat exists to protect patients and teammates while keeping bonds, adjustments, debonds, and other visits supplied with the right instruments. You follow established infection prevention procedures and speak up whenever equipment, supplies, or processing results need attention.

R3 Results at 90 days

Verified Instruments Before Use. Only instrument packages that meet the practice's processing and release checks reach clinical storage or patient care.
Complete Processing Records. Sterilizer cycle records, monitoring results, and required follow-up documentation are complete and retrievable.
Ready For Scheduled Care. The clinical team has the correct processed instrument sets available for scheduled visits and communicated same-day starts.
Reliable Supplies and Equipment. Instrument inventory, processing supplies, and equipment care support daily clinical needs without preventable interruptions.
Prompt Safety Issue Escalation. Failed checks, damaged instruments, and equipment concerns are contained and reported before affected items return to use.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Download PDF Editable Word doc

[Practice Name] is hiring a Sterilization Technician

A smooth orthodontic day starts before the first patient sits down, with safe instruments ready for every visit. Join our Clinical team as a Sterilization Technician reporting to the Clinical Coordinator, where your careful work supports patients and teammates from the first bond to the final retainer.

You're a fit if:
– You like a labeled shelf, a clear checklist, and knowing exactly where things belong.
– You take safety seriously, even when the clinic gets busy.
– You notice small problems and speak up before they become bigger ones.
– You welcome coaching, ask good questions, and own your mistakes.
– You enjoy helping teammates and sharing a laugh without losing focus.

What you'll do:
– Clean, inspect, package, and sterilize orthodontic instruments according to approved procedures.
– Check and document processing results, and keep questionable instruments out of use.
– Keep instrument sets ready for bonds, adjustments, debonds, retainer visits, and aligner visits.
– Maintain organized supplies and a clean sterilization area, and flag shortages or equipment concerns early.

What we offer:
– Pay: [pay range].
– Benefits: [benefits].
– Schedule: [schedule] at [location].
– Training and support: [training details], with the Clinical Coordinator as your point person.

Send your resume and a short introduction through [how to apply], and tell us what appeals to you about careful, behind-the-scenes work.

Reports to: Clinical Coordinator

Orthodontic Lab Technician

Accurate appliances keep orthodontic treatment moving.

Clinical

R1 Role

As the Orthodontic Lab Technician at [Practice Name], you turn the orthodontist's prescriptions and patient records into accurately made, clearly labeled appliances. You are part of the Clinical team and report to the Clinical Coordinator, working closely with the orthodontist, clinical assistants, and outside labs. Your work supports timely retainer delivery after debonds, appliance readiness for treatment visits, and organized aligner case handling. This seat exists to protect appliance quality and keep avoidable lab delays from disrupting patient care.

R3 Results at 90 days

Appliances Ready on Time. Prescribed appliances are complete and available for clinical review before the scheduled delivery visit.
Consistent Appliance Quality. Completed retainers and other appliances meet the prescription and lab quality checklist before clinical handoff.
Complete Traceable Lab Cases. Each case has accurate patient identifiers, a doctor prescription, current status, and documented quality checks.
Early Delay Communication. Potential delays reach the Clinical Coordinator early enough to plan the next step before the affected appointment.
Safe Reliable Lab Operations. The lab stays clean, equipment stays ready, and essential supplies remain available for scheduled production.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Download PDF Editable Word doc

[Practice Name] is hiring an Orthodontic Lab Technician

A well-made retainer may be small, but it plays an important part in protecting a patient's new smile. At [Practice Name], you'll join our Clinical team, report to the Clinical Coordinator, and help turn the orthodontist's instructions into appliances that are ready when patients need them.

You're a fit if:
– You enjoy precise, hands-on work and notice the rough edge others might miss.
– You like a clearly labeled case more than a good guessing game.
– You keep track of deadlines and speak up early when something could run late.
– You welcome feedback and want to keep improving your lab skills.
– You bring a kind, steady attitude and appreciate a little laughter with your teamwork.

What you'll do:
– Make, finish, and inspect retainers and other prescribed orthodontic appliances.
– Prepare models and keep patient records, prescriptions, and case labels matched correctly.
– Track lab cases and coordinate with clinical teammates so appliances are ready for debond and delivery visits.
– Keep the lab clean, equipment maintained, and supplies ready for the next case.

What we offer:
– Pay: [pay range].
– Benefits: [benefits].
– Work schedule and location: [schedule] at [location].
– Training and development: [training and continuing education support].

Please send your resume and a short introduction about your lab experience through [how to apply].

Reports to: Clinical Coordinator

Marketing and Community Relations Coordinator

Help local families find their orthodontic home.

Growth

R1 Role

As Marketing and Community Relations Coordinator at [Practice Name], you help local families discover the practice and take the next step toward an orthodontic consult. You serve on the Growth team and report to the Office Manager, working closely with the doctor, Treatment Coordinator, scheduling team, and clinical lead. You build relationships with referring dental offices, schools, and community organizations while coordinating approved content, outreach, and events. This seat exists to turn community awareness into trackable consult opportunities without disrupting patient care.

R3 Results at 90 days

Reliable Community Partner Follow-Up. Referral offices and community contacts receive useful orthodontic information and the follow-up promised after each interaction.
Trackable Outreach Consult Bookings. Community outreach and campaigns generate consult bookings with a recorded source and a clear handoff to scheduling.
Visible Consult Pipeline Progress. Outreach-sourced families move through consult attendance and treatment decisions with coordinated follow-up rather than duplicate contact.
Consistent Permission-Based Practice Content. Approved orthodontic content is published on schedule with documented permission for every patient image or story used.
Accountable Community Marketing Spending. Events and campaigns stay within approved budgets and receive a documented review of costs and consult outcomes.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

Associate Orthodontist

Guide sound treatment and consistent patient care.

Doctors

R1 Role

As Associate Orthodontist at [Practice Name], you are part of the Doctors team and report to the Owner Doctor. You diagnose orthodontic conditions, develop treatment plans, and guide patients from their first consult through retention. You work with clinical assistants, treatment coordinators, scheduling staff, and referring dental providers to keep care coordinated and patients informed. This seat adds doctor capacity while maintaining the practice's standards for clinical quality, patient experience, and continuity of care.

R3 Results at 90 days

Documented Clinical Treatment Progress. Patients progress toward individualized treatment goals, with delays and changes identified and addressed.
Informed and Supported Patients. Patients and guardians understand their treatment choices, home-care responsibilities, and next steps.
Reliable Clinical Record Completion. Clinical records clearly capture findings, treatment performed, consent discussions, and follow-up instructions.
Coordinated Starts and Visits. Patients ready for treatment receive timely clinical decisions and appropriate appointment plans without pressure to start.
Consistent Finishing and Retention. Patients complete active treatment with documented finishing assessments and individualized retention plans.

The full kit adds R2 Responsibilities, R4 Requirements, six interview questions, a 90-day training plan and the job post.

A great team needs a full schedule.

The kit helps you hire people who can carry your vision. Harrison on our team can show you where new patients and consults are slipping, so that team has starts to work with.

A look at your new patient numbers
Where consults are slipping
What we'd change first

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