Having a well-trained team that understands best practices for growth is essential if you want your practice or business to reach its full potential. To achieve success it’s necessary to create an efficient team structure by separating outpatient care center duties from those of the front desk—while still allowing them both to work together seamlessly—so that each department can focus on what it does best without interruption from other areas of operations. With this structure in place, you’ll be able to set clear expectations for performance, track progress towards goals more closely, delegate responsibilities more easily, increase overall productivity, and maximize efficiency within each department—all leading up to greater success!
Technology and Resources
As the digital age continues to evolve, it’s become increasingly important for businesses to stay up to date with the latest in computer software and technology. From customer relationship management (CRM) systems like PraticeBeacon to more basic applications such as email and text messaging, your front desk and patient care center teams need functioning and up-to-date tech tools in order to do their jobs well.
When you provide resources such as instructions on how to use PracticeBeacon, tips about tonality and tempo during interactions with patients, or even scripts to help facilitate conversations while gathering information, it will take some of the pressure off your employees if they forget certain details. This will give them more confidence when interacting with clients and make sure they are delivering their best performance every time. Additionally, providing resources helps create consistency across all interactions with clients. This consistency creates trust between your business and its customers, which is crucial in building long-term relationships.
Visualizing Growth in Your Practice
No matter how big or small your practice is currently—or how much you want it to grow—it’s important to have a plan in place that outlines the steps necessary for achieving success. By visualizing what different types of organizations look like through the charts we provide in this book (small, medium, or large practices)—and understanding which roles need to be filled in order for them to function properly—you can gain a better understanding of where your practice should go from here and which role changes need to occur in order for you reach those goals. With the right amount of planning and dedication (and maybe some outside help), you can take your business from good-to-great!
A Year of Growth Example
Knecht Orthodontics is an inspiring success story illustrating how investing strategically into your orthodontic practice can yield impressive rewards if done correctly. By leveraging our ten components tailored specifically for their practice and investing both time and money wisely into building up their business foundations; Knecht was able to pull off commendable growth within just one year’s time! If you’re looking for guidance on making smart investments towards growing your practice quickly and efficiently; then look no further than Knecht Orthodontics’ success story! Take control today by investing properly into your practice’s future and you too could reap tremendous rewards sooner rather than later!
The key takeaway here is that having a well-trained team that understands best practices for growth is essential for any orthodontic practice looking to take their business to the next level. Analyzing patient feedback, staying up-to-date with technology, and creating an effective training program are all great ways of ensuring success within an orthodontic office setting. Focusing on these strategies will help ensure sustained growth while providing superior service that keeps patients coming back again and again!
For full access to the book, you can email Anastasia@hipcreativeinc.com to receive a printed copy or access the audiobook here. Otherwise, stay tuned for each chapter to be released via the podcast every week!