Patient Acquisitions: Speed to Lead and Customer Service

This episode of All Things Business for Physicians features special guest Scott Hansen, founder, and owner of OrthoChats. OrthoChats is a premier, professionally managed, 24/7, live online chat service exclusively for orthodontists and their practices....

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Improving Online Reputations: Tips for Healthcare Providers

A healthcare professional’s reputation is crucial to the success of their practice. In years past, reputations were made and lost largely by word of mouth. Now, the internet largely influences the reputation of doctors, practice...

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How to Become a Leader That Your Staff Want to Follow

Nathan Pooley is a John Maxwell certified coach. He’s our featured guest today on All Things Business for Physicians. Here’s what you can expect to learn in listening to today’s episode: Why communication is essential for...

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From Employee to Business Owner

This episode of All Things Business for Physicians features special guest Jared Whipkey, owner of Comfort N Mobility, a durable medical equipment (DME) company based in Florida. He’s a former CFO of small hospitals and thus has firsthand experience...

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How to Run Your Medical Practice Like a Business

Dr. Erik Nilssen is a board-certified orthopedic surgeon specializing in foot and ankle surgeries. He’s our featured guest today on All Things Business for Physicians. You’ll learn the following in this episode: How innovation helps him achieve autonomy....

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Office Culture Tips From Dr. Ben Fishbein

Today’s episode of All Things Business for Physicians features Dr. Ben Fishbein. He’s a board-certified orthodontist in the Pensacola, FL area and has been voted “Best Orthodontist” by local news outlets including the Pensacola News Journal and Pensacola Independent News. He’s...

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Why Isn’t Business Taught in Medical School?

Although physicians may or may not be good leaders, there is much that they can do to develop strong leadership skills.

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How To Not Get Burned by a Marketing Company

Today’s episode of All Things Business for Physicians features guest Dr. Nathan Patterson. Dr. Patterson is a Board Certified Plastic Surgeon with professional memberships in the American Society of Plastic Surgeons, the Florida Society of Plastic Surgeons, the American...

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5 Ways PPC Can Help a Medical Equipment Company

Marketing is nothing if not a communications platform, as so much of your success comes down to your ability to get the right message in front of the right person at exactly the right time....

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10 Ways to Improve the First Office Phone Call

First impressions are always important—that goes for the first time someone calls your medical facility or practice. How phone calls are managed, as a matter of fact, can greatly affect the relationships ultimately formed with...

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5 Ways to Improve the Patient Experience

If we were to compare healthcare facilities to military outposts, then your staff would be the foot soldiers, the men, and women who must remain ready to engage the “enemy.”  Consider within the scope of...

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Medical Office Staff Performance Reviews

Considering that your staff is, by far, the most important (as well as the most expensive) resource you have the privilege of managing, how much of your time do you invest in making sure that...

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