Harvey & Thomas Orthodontics, led by Dr. Carter Thomas, has become known for its commitment to transforming smiles and providing exceptional patient care. Dr. Thomas and his team serve their community with warmth, precision, and a dedication to each patient’s unique journey, building a trusted reputation across the area.
As the practice grew, Dr. Thomas and his team began facing challenges with patient flow, communication, and efficient scheduling. They needed a solution that would streamline operations, ensure consistent follow-up, and help maintain high patient satisfaction—all while increasing new patient starts and overall productivity.
“I was reluctant to change for a long time. But getting to know HIP was an “aha” moment. I knew I needed to get out of my own way. [After partnering with HIP] We went from 4.5 million to 9.5 million literally overnight”
-Dr. Carter Thomas
Dr. Thomas first partnered with HIP Creative to improve practice operations, enhance patient flow, and support their growth goals. HIP’s comprehensive tools, including PracticeBeacon and training programs like The Ultimate Treatment Coordinator and Front Desk Secrets, proved effective, giving St. Harvey & Thomas Orthodontics the boost it needed to manage patient communication, optimize scheduling, and increase new starts.
However, after achieving early results, Dr. Thomas decided to part ways with HIP to explore other options, hoping to maintain the momentum independently. Over time, he realized that sustaining the same level of growth and efficiency without HIP’s ongoing support and resources was challenging. Dr. Thomas saw an opportunity to return and enhance his practice operations with the structure, accountability, and expert guidance HIP offered.
“Am I impressed with HIP? Absolutely. They have not only met our expectation, they’re way beyond our expectation…They are all stellar!”
-Dr. Kyle Sparkman
Upon rejoining HIP, Dr. Thomas took full advantage of HIP’s software and training which empowered his team to book, schedule, and convert with confidence.
Dr. Thomas is delighted to have rekindled his partnership with HIP Creative, recognizing the impact it has on his practice’s operations and growth. “The level of support and the depth of expertise HIP Creative brings to our team have been invaluable,” Dr. Thomas shared. “Returning to HIP has shown us just how important it is to have a growth partner invested in our success.”
From launching an all-new website, to setting up new digital advertising campaigns and coaching the Harvey & Thomas Orthodontics team on how to efficiently land those leads, our PARF® framework transformed their already successful practice.
With great leadership from Dr. Carter Thomas, full buy-in from his team, and consistent coaching and communication, we were able to successfully surpass their revenue goals.
If you’re ready to take your practice to the next level, reach out to us to discuss how PARF® can help you and your team succeed.
Are you ready for a growth system that’s proven to drive exponential results for orthodontic practices of all sizes?
We’ll help you transform your practice to serve your patients better, empower your team, and build a business and lifestyle that are 100% sustainable.
We only have the capacity to onboard a few partners each month, so don’t wait! Book your call today.
Dr. Andrew Leland sought out HIP because he finally realized his “homemade” processes hit a plateau when it came to growth for his practice. After reading Luke Infinger’s Practice Growth series of books, he declared to his team, “we’re transitioning from a small orthodontic practice into an orthodontic business!”
When Sparkman Orthodontics joined with HIP, they had worked with many marketing agencies over the years. Dr. Sparkman, an orthodontist who has owned a practice for over 17 years, had his goals set and knew it would take the right partnership to reach those goals. The first goal was a new website. One that would wow patients and streamline the process of getting started with treatment. The second major goal was to reach $10 million in production within two years or less.
In an effort to both establish a new brand identity and generate potential patients, we implemented our Patient Acquisition and Retention Framework™. This fully automated solution and turn-key framework was exactly what Knecht Orthodontics needed. We tracked a 481% ROI! And, Knecht Orthodontics is now a leading orthodontic practice with happy patients who are thrilled with their experience.
The Patient Acquisition and Retention Framework™ maximizes your ability to use patient data to connect with new patients, retain existing patients, and grow your practice. The framework is an information matrix that identifies, contacts, schedules, and maintains contact with the patient before, during, and after their treatment.
2690 S Hwy 95a
Cantonment, FL 32533
