Sales: A Misunderstood Concept?
Sales: It’s Not about Pushing, It’s about Giving
Decision Making: Emotion over Logic
- Insecurity about their smile
- Yearning for enhanced self-image
- Anticipation of possibilities
- Concern over societal perception of uneven teeth
- Hope for a surge in self-esteem
Customer Service: The Game Changer
The Art of Problem Solving
The Bottom Line
- Treat sales as a service, not a product push.
- Comprehend and guide patients’ emotions towards certainty and confidence.
- Prioritize exceptional customer service and promptness.
- Steer conversations towards addressing patients’ real problems and needs.