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Letting go of ego

The Ultimate Patient Journey: Dr. Moffet’s Roadmap For Success

Creating A Memorable First Impression From the moment a patient calls or walks through the door, their experience begins. Dr. David Moffet emphasizes the importance of understanding who you’re speaking with and acknowledging them properly right away. Eliminate frustrating call trees and long hold times that leave patients feeling like an afterthought. “Do you mind

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