Your Job Doesn’t Start When the Patient Says Yes… It Starts When They Say No
Your job as a treatment coordinator does not begin when a patient agrees. It begins when uncertainty shows up. If every patient immediately said yes, you would not need to exist. High-quality orthodontic care requires leadership, not order-taking. Leadership is only needed when there is doubt.
Your Job Doesn’t Start When the Patient Says Yes… It Starts When They Say No Read More »
