Your job as a treatment coordinator does not begin when a patient agrees. It begins when uncertainty shows up. If every patient immediately said yes, you would not need to exist. High-quality orthodontic care requires leadership, not order-taking. Leadership is only needed when there is doubt.
Your Job Doesn’t Start When the Patient Says Yes… It Starts When They Say No Read More »
Your biggest growth opportunity isn’t in the market. It’s in your database. Right now, six figures sit waiting in yesterday’s “not now” answers. When you build a reactivation rhythm—clean lists, simple offers, phone calls that serve, and paths to same-day starts—you unlock revenue that costs nothing to acquire.
Reactivation Beats Acquisition: Turn Yesterday’s “Not Now” Into Today’s Starts Read More »
If your team keeps saying the leads are bad, you don’t have a lead problem. You have a system problem. Internet leads convert when three things are true: you respond in minutes, you persist with intention, and you use the phone to build trust. Change those three behaviors and watch your start rate climb.
Your Leads Aren’t Bad. Your System Is Slow. Read More »
Most orthodontic practices don’t need more marketing. They need to stop the leaks. Missed calls, slow follow-up, and abandoned treatment plans are costing you hundreds of thousands in lost production. Here’s how to capture the demand you already earned with better systems, faster response times, and smarter reactivation strategies.
Stop Buying Leads: The Hidden Million-Dollar Growth Inside Your Orthodontic Practice Read More »