Customer Service

Customer Service for Orthodontists

Welcome back to All Things Business for Physicians. In today’s episode, we’re chatting with Scott Hansen about customer service within the orthodontics industry. Scott is an entrepreneur and business growth consultant who’s offered his support and expertise to some of the country’s fastest-growing practices. (He’s also a Chiefs fan.) In this episode, you’ll learn about: …

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Delivering a VIP Patient Experience

Today’s episode of All Things Business for Physicians features David Staughton from Melbourne, Australia, a geologist-turned-hospitality-entrepreneur-turned-business-growth-expert who is now a consultant for private practice owners. Tune into this episode to learn about: What makes or breaks the patient experience, and why practices often struggle with providing a good one. Why it’s so crucial to find and hire …

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