Today’s episode of All Things Business for Physicians features guest Dr. Nathan Patterson. Dr. Patterson is a Board Certified Plastic Surgeon with professional memberships in the American Society of Plastic Surgeons, the Florida Society of Plastic Surgeons, the American Medical Association, and is a Fellow of the American College of Surgeons. In this podcast you’ll learn about: What to look

First impressions are always important—that goes for the first time someone calls your medical facility or practice. How phone calls are managed, as a matter of fact, can greatly affect the relationships ultimately formed with patients. From that first phone call on, patients formulate opinions that affect their decision-making, including whether they will reward you

If we were to compare healthcare facilities to military outposts, then your staff would be the foot soldiers, the men, and women who must remain ready to engage the “enemy.”  Consider within the scope of such scenarios, how important a medical staff is. Can any war be won without the brave warriors that do most

Considering that your staff is, by far, the most important (as well as the most expensive) resource you have the privilege of managing, how much of your time do you invest in making sure that you are getting your money’s worth, people are doing their job to their best of their abilities, people are suitably