The success of any orthodontic practice is based on their ability to bring new patients in the door. However, if you are already seeing a large number of patients, it can be difficult to accommodate the influx of new consults without having to work longer hours. In this blog post, we will discuss how the …
Implementing the 30-Minute Consultation: Chapter 3 of The Ultimate Treatment Coordinator Read More »
When a lead comes to your office for an initial consultation, they are taking a leap of faith. They know they want to get their crooked teeth straightened, but they don’t know if they will like you, your office, or your team. They’re not sure if the process will fit into their life and schedule. …
When I was put in charge of Chick-fil-A’s leadership program many years ago, I quickly realized that the customer service experience is one of the most important aspects for any business. It was in this season of my life that I learned a lot about customer service, effective communication, and leadership. Not only did this …
Having a well-trained team that understands best practices for growth is essential if you want your practice or business to reach its full potential. To achieve success it’s necessary to create an efficient team structure by separating outpatient care center duties from those of the front desk—while still allowing them both to work together seamlessly—so …
A Team That Understands the Best Practices for Growth: Chapter 10 of Front Desk Secrets Read More »
As an orthodontist, you understand how important it is to provide your patients with a positive and welcoming experience. You want them to feel comfortable and at ease when they come into your office. You also know that if their first impression of the practice isn’t great, they may be less likely to return for …
A Team That Benefits from the Patient Care Center: Chapter 9 of Front Desk Secrets Read More »
Accountability is essential for any business or team that wants to grow, but it can be difficult to ensure that your employees are on track and doing their jobs. It’s not enough to just ask them to do something – you have to follow up with them and make sure they are following through. If …
A Team That is Accountable: Chapter 7 of Front Desk Secrets Read More »
In today’s digital world, speed is of the utmost importance. If you are an orthodontist or a business owner, you know that leads come in every day on your website, email, and phone. However, if your team isn’t poised to answer these leads quickly and efficiently, they will be gone before you can blink. To …
A Team That Embodies ‘Speed to Lead’: Chapter 6 of Front Desk Secrets Read More »
Are you looking for ways to get more people into your orthodontic office? Or maybe you’re looking to drive more sales in your business. Either way, having a team that understands processes and procedures is key. After all, it’s the team members who handle new patient phone calls and scheduling who have the most critical …
A Team That Understands Processes and Procedures: Chapter 4 of Front Desk Secrets Read More »
In our latest episode of the GrowOrtho podcast, we sit down with Melanie Deziel, the Co-Founder and VP at GroupUps. We discuss how to get the best prices on supplies and services for your orthodontic and dental practice, the cost, and the onboarding process for GoupUps. Here are some key takeaways from our conversation with …
Get the Best Price on Supplies & Services with GroupUps Read More »
With treatment costs, a leading concern for many patients, essential dental care and orthodontic work are often avoided. Offering payment plans to your orthodontic patients is a great way to help them overcome their financial concerns. But did you know it can also help to grow your practice and add zeros to your bottom line? …
There’s no escaping it. It has taken over our lives to a large part and influences so many aspects of how we shop, interact, work, and more. Can you guess what we’re talking about? That’s right, social media. With the average American spending up to 3 hours a day on their social media, it is …
How to Grow Your Orthodontic Practice With Social Media Read More »
Although being in the business of perfecting smiles is more exciting than most occupations, it’s still essential to develop a business plan that is detailed and well thought out so you can maximize your success. A dental business plan should include the necessary steps to help your business find a path to long-term success and …
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