Business Archives - HIP Creative

Setting Your Mental Focus and Making a Successful Orthodontic Business with Dr. Castilla

Leave a Comment / Business, Business Strategies, Customer Service, Leadership, Office Culture, Orthodontics, Patient Experience, Reputation Management / By Zach Dykes

In every industry, success largely depends on having a positive attitude and strong mindset. For orthodontic practices, a good mindset can have a significant impact on patient satisfaction, retention, and ultimately the success of the practice. However, it’s not enough to simply invest in fancy new gadgets or technologies to impress patients. A good mindset …

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Tracking and Following Up with Pending Patients: Chapter 6 of The Ultimate Treatment Coordinator

Leave a Comment / Business, Business Strategies, Communication, Customer Service, Leadership, Office Culture, Patient Acquisitions / By Zach Dykes

In the ever-competitive world of healthcare, retaining patients and ensuring they receive the best possible care is paramount to the success of your practice. Despite your team’s commitment to helping patients make informed decisions, there will always be those who are not yet ready to pursue treatment, leaving your practice on a “pending” status. This …

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Positioning the Same-Day Start: Chapter 5 of The Ultimate Treatment Coordinator

Leave a Comment / Business, Business Strategies, Communication, Customer Service, Leadership, Office Culture, Patient Acquisitions / By Zach Dykes

In today’s fast-paced world, dental practices are striving to keep up with the demand for efficient and prompt services. One proven strategy that has been working wonders for many dental offices is starting the treatment on the same day as the free consultation. But why is it so crucial to get the patient in the …

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Employing Fee and Pricing Strategies: Chapter 4 of The Ultimate Treatment Coordinator

Leave a Comment / Business, Business Strategies, Communication, Customer Service, Orthodontics, Patient Experience / By Zach Dykes

For many patients, the cost of orthodontic treatment is a major barrier to getting the care they need. Oftentimes, patients will put off treatment because they don’t have the money upfront to pay for it. As a result, it’s important for your treatment coordinator (TC) to be able to discuss treatment costs in a way …

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Implementing the 30-Minute Consultation: Chapter 3 of The Ultimate Treatment Coordinator

Leave a Comment / Business, Business Strategies, Communication, Customer Service, Healthcare, Leadership, Orthodontics, Patient Experience / By Zach Dykes

The success of any orthodontic practice is based on their ability to bring new patients in the door. However, if you are already seeing a large number of patients, it can be difficult to accommodate the influx of new consults without having to work longer hours. In this blog post, we will discuss how the …

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The Right Way to Scale a Business: Strategies and Tips for Long-Term Growth

Leave a Comment / Business, Business Strategies, Communication / By Zach Dykes

Luke Infinger is the founder and CEO of HIP, a full-service marketing orthodontic agency based in Pensacola, FL. Over the past decade, Luke has successfully scaled his agency to become one of the top firms in the orthodontic space with over 10 million in annual revenue. So, how did Luke do it? Here are some …

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A Team That Understands Processes and Procedures: Chapter 4 of Front Desk Secrets

Leave a Comment / Business, Communication, Customer Service, Healthcare, Leadership, Orthodontics, Patient Experience / By Zach Dykes

Are you looking for ways to get more people into your orthodontic office? Or maybe you’re looking to drive more sales in your business. Either way, having a team that understands processes and procedures is key. After all, it’s the team members who handle new patient phone calls and scheduling who have the most critical …

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A Team That Exudes Positivity: Chapter 3 of Front Desk Secrets

Leave a Comment / Business, Customer Service, Patient Experience / By Zach Dykes

Having a positive attitude and creating a safe, supportive environment is essential for any successful practice. When your team has a negative outlook, it can create an atmosphere of tension and distraction. This can lead to decreased productivity and overall dissatisfaction with the workplace. So, how can you foster a team that exudes positivity? Recognize …

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A Team That Believes in Teamwork: Chapter 2 of Front Desk Secrets

Leave a Comment / Business, Customer Service, Patient Experience / By Zach Dykes

In any practice or business, teamwork is essential for success. When team members are able to effectively communicate and collaborate, it can result in improved patient care, greater productivity, and a better work environment overall. With proper conflict management and collective leadership, teams can be successful in any industry. If you’re looking for ways to …

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How to Continue to Grow Your Orthodontic Practice with Creative Strategies

Leave a Comment / Accounting, Business, Content Marketing, Leadership, Office Culture / By Zach Dykes

Growing a successful orthodontic practice is no small feat and requires careful planning, dedication, and commitment. In this podcast, we’ll discuss three strategies for driving growth in your orthodontic practice: hiring the right people, building a good company culture, and setting up leadership accountability. Let’s dive in! Hiring the Right People The key to running …

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Tracking & Reporting for Orthodontists with Gaidge

Leave a Comment / Business, Orthodontics / By Luke Infinger

In this GrowOrtho Podcast Episode, we will be learning more about Gaidge with their COO, Suzanne Wilson. Orthodontists need to be able to track their production and collection data in order to analyze their business performance. Gaidge has developed software that makes this process easier and more efficient. This software allows orthodontists to generate detailed …

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