Conclusion of Front Desk Secrets

Leave a Comment / Customer Service, Healthcare, Office Culture, Orthodontics, Patient Experience /

When I was put in charge of Chick-fil-A’s leadership program many years ago, I quickly realized that the customer service experience is one of the most important aspects for any business. It was in this season of my life that I learned a lot about customer service, effective communication, and leadership. Not only did this […]

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