...

patient experience

Too Successful to Sell? The Exit Strategy No One Talks About

Most young orthodontists are told to grow. Faster. Bigger. More locations. More chairs. But no one talks about what happens when you actually succeed—when you’ve grown a large, high-performing practice only to discover it’s now too big to sell. That’s exactly the position Dr. Sami Webb found herself in after two decades of building one […]

Too Successful to Sell? The Exit Strategy No One Talks About Read More »

This Is Why Your Orthodontic Practice Isn’t Growing Anymore

Veteran orthodontists have years of experience, established reputations, and steady patient flows. But success can sometimes lead to complacency. Running a thriving practice requires constant awareness and adaptation. Here are common pitfalls seasoned orthodontists face and how to avoid them. 1. Ignoring Cash Flow A full schedule doesn’t always mean financial health. Over time, small

This Is Why Your Orthodontic Practice Isn’t Growing Anymore Read More »

The BIGGEST Mistakes Orthodontic Startups Make (And How to Avoid Them!)

Starting an orthodontic practice is exciting, but it comes with challenges that can make or break your success. Many new orthodontists fall into the same traps, leading to financial strain, poor patient retention, and slow growth. Avoid these common mistakes to build a thriving practice from day one. 1. Underestimating The Cash Crunch Starting a

The BIGGEST Mistakes Orthodontic Startups Make (And How to Avoid Them!) Read More »

Grow Your Practice: The One Hire That Changes Everything

Growing an orthodontic or dental practice requires more than just excellent patient care. It demands strategic marketing, community engagement, and consistent follow-ups. One of the most effective ways to achieve rapid growth is by hiring a full-time marketing coordinator. In this blog post, we’ll break down why this role is crucial, what they should do

Grow Your Practice: The One Hire That Changes Everything Read More »

Optimize Your Orthodontic Practice for Growth

In today’s competitive orthodontic landscape, ensuring consistent growth while maintaining quality patient care can be a daunting task. Whether you’re an established practice looking to expand or a new practice aiming to make a mark, strategic implementation of systems and processes is crucial. In this blog post, we’ll explore effective strategies to optimize your orthodontic

Optimize Your Orthodontic Practice for Growth Read More »

Master the Power of Hospitality in Dentistry with Dr. Michael Sonick

Unleash the Power of Hospitality in Dentistry What if you could turn your orthodontic practice into a beacon of excellence like the Ritz Carlton? What if every patient felt nurtured, respected, and cared for at every touchpoint? That’s exactly what Dr. Michael Sonick, a seasoned dentist and periodontist, accomplished in his 40 years of practice.

Master the Power of Hospitality in Dentistry with Dr. Michael Sonick Read More »

Mastering Your Practices’ Space with Architecture & Interior Design

Unleashing the Power of Design Have you ever considered the impact of interior design on your orthodontic practice? Carolyn Boldt, an interior architectural designer from Crossfields Design, has revolutionized hundreds of healthcare practices through her innovative redesigns and new constructions. In a riveting discussion with our host Luke, she divulges the profound influence of design

Mastering Your Practices’ Space with Architecture & Interior Design Read More »

Setting Your Mental Focus and Making a Successful Orthodontic Business with Dr. Castilla

In every industry, success largely depends on having a positive attitude and strong mindset. For orthodontic practices, a good mindset can have a significant impact on patient satisfaction, retention, and ultimately the success of the practice. However, it’s not enough to simply invest in fancy new gadgets or technologies to impress patients. A good mindset

Setting Your Mental Focus and Making a Successful Orthodontic Business with Dr. Castilla Read More »

How Orthodontist Dr. Ben Fishbein Changed His Life with a Simple Shift in Thinking

Orthodontist Dr. Ben Fishbein is a man who knows the value of a simple shift in thinking. With years of experience in the industry and a passion for helping others, he has transformed not only his own life but the lives of those around him. In this episode, we will explore the key principles that

How Orthodontist Dr. Ben Fishbein Changed His Life with a Simple Shift in Thinking Read More »

Conclusion of Front Desk Secrets

When I was put in charge of Chick-fil-A’s leadership program many years ago, I quickly realized that the customer service experience is one of the most important aspects for any business. It was in this season of my life that I learned a lot about customer service, effective communication, and leadership. Not only did this

Conclusion of Front Desk Secrets Read More »