SEO for Dentists

SEO for Dentists: The Ultimate Step-By-Step Dental SEO Guide (2026 Update)

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The Ultimate Dental SEO Guide How to Get Found, Booked, and Trusted by Patients Online In 2026, your patients’ first impression doesn’t happen in your waiting room — it happens on Google. When someone searches “dentist near me,” “Invisalign cost,” or “emergency dentist open now,” they’re not casually browsing. They’re ready to choose. Dental SEO […]

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Conclusion of Front Desk Secrets

Leave a Comment / Customer Service, Healthcare, Office Culture, Orthodontics, Patient Experience /

When I was put in charge of Chick-fil-A’s leadership program many years ago, I quickly realized that the customer service experience is one of the most important aspects for any business. It was in this season of my life that I learned a lot about customer service, effective communication, and leadership. Not only did this

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A Team That Understands the Best Practices for Growth: Chapter 10 of Front Desk Secrets

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Having a well-trained team that understands best practices for growth is essential if you want your practice or business to reach its full potential. To achieve success it’s necessary to create an efficient team structure by separating outpatient care center duties from those of the front desk—while still allowing them both to work together seamlessly—so

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A Team That Benefits from the Patient Care Center: Chapter 9 of Front Desk Secrets

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As an orthodontist, you understand how important it is to provide your patients with a positive and welcoming experience. You want them to feel comfortable and at ease when they come into your office. You also know that if their first impression of the practice isn’t great, they may be less likely to return for

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A Team That Succeeds with Tracking and Transparency: Chapter 8 of Front Desk Secrets

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Automation is key when it comes to a successful front desk team. It allows your team to be more efficient and organized, while freeing up their time to focus on other tasks. Automation can help with everything from tracking customer contacts, to scheduling appointments and more. Let’s explore how keeping your leads with PracticeBeacon (PB)

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A Team That is Accountable: Chapter 7 of Front Desk Secrets

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Accountability is essential for any business or team that wants to grow, but it can be difficult to ensure that your employees are on track and doing their jobs. It’s not enough to just ask them to do something – you have to follow up with them and make sure they are following through. If

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A Team That Embodies ‘Speed to Lead’: Chapter 6 of Front Desk Secrets

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In today’s digital world, speed is of the utmost importance. If you are an orthodontist or a business owner, you know that leads come in every day on your website, email, and phone. However, if your team isn’t poised to answer these leads quickly and efficiently, they will be gone before you can blink. To

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A Team That Uses Simple Influence-Driven Scripts: Chapter 5 of Front Desk Secrets

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As a business, it’s important to have team members that can speak confidently and with poise in any situation. But it’s not always easy to find the right words to say in every conversation. That’s where simple scripts come in. Simple influence-driven scripts provide team members with the confidence and guidance they need to handle

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A Team That Understands Processes and Procedures: Chapter 4 of Front Desk Secrets

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Are you looking for ways to get more people into your orthodontic office? Or maybe you’re looking to drive more sales in your business. Either way, having a team that understands processes and procedures is key. After all, it’s the team members who handle new patient phone calls and scheduling who have the most critical

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A Team That Exudes Positivity: Chapter 3 of Front Desk Secrets

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Having a positive attitude and creating a safe, supportive environment is essential for any successful practice. When your team has a negative outlook, it can create an atmosphere of tension and distraction. This can lead to decreased productivity and overall dissatisfaction with the workplace. So, how can you foster a team that exudes positivity? Recognize

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